Web Based Enterprise Resource Planning(ERP)

We have extensive experience integrating with leading collection agency software suites. eresource's call center software collection software, “eresource collection” includes a powerful collections predictive dialer offering a highly flexible and scalable open architecture enabling us to integrate with virtually any debt collection software solution available today. We have successfully worked with many credit and collection agencies in many cases increasing their productivity. eresource Infotech has worked with leading debt collection agencies. Our call center collection software significantly extends the capabilities of debt collection.

Debt Collection Agencies utilize our latest call center automation modules such as the 100% digital call center recording system that eresource offers which has the capability to record all inbound and outbound calls while saving only calls with customer-specific disposition codes. When an agent at any collection call center takes a call, the agent assigns a disposition code to the call depending upon the outcome; the call center recording system then would save only assigned disposition codes; the control is in your hands.

The Debt Collection industry has several call center automation needs that eresource collections solution provides “eresource Collection” enhance the productivity of any collection management software rapidly increasing the ROI by specifically addressing their unique call center automation requirements.

These are just a few of the unique features available with eresource Collection enabling our customers to make significant improvements in their productivity and revenues.

Modules Such As

Daily Unpaid Analysis Report
PNR Report
Reconnection Report
SOA Report
Payment Proof Report
Wrong To Right Account PNR Reversal Report
TT Report
Waive Off Cases Report
Bounce Cheque Report
CPU Feedback Report
AA Feedback Report
MIS Reports
DBR MIS
Waivers MIS
DDI-DDB MIS
Payment Proof
PNR
Reconnection MIS
Productive MIS
CPU MIS
CRM Queries MIS
High Values MIS
Quiz MIS
Training MIS
BDP MIS
FOS MIS
Call Barring MIS
Target Report MIS
Alternate Numbers MIS
Rent Reversal MIS
Ops Card MIS
Seeding MIS
TT's MIS
Allocation Reports
Daily Call Report
Collection Report
Sample Data Report
Daily Productivity Report
Weekly Productivity Report
Week On Week Report
STR CAT Report
STR TC Report

For additional information about our products and existing integrations with leading collection software packages, please contact eresource Sales representative on + 91 22 25381998 / +91 22 25382016 Or mail at sales@eresourceinfotech.com

ERP for call center collection agencies